Privacy Policy

Beu ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our salon booking platform and related services. By using Beu, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information: **Account Information** — Name, email address, phone number, and business details when you create an account. **Booking Data** — Appointment details, service preferences, and booking history. **Payment Information** — Payment card details are processed securely by our payment provider (Stripe). We do not store full card numbers on our servers. **Usage Data** — How you interact with our platform, including pages visited, features used, and device information. **Communications** — Messages sent through our platform between businesses and clients.

We use your information to: - Provide and maintain our booking platform - Process payments and commission splits - Send booking confirmations, reminders, and notifications - Improve our services and develop new features - Provide customer support - Send marketing communications (with your consent) - Comply with legal obligations

We share your data only in the following circumstances: **Between businesses and clients** — Booking details are shared between the salon/professional and the client to facilitate appointments. **Payment processors** — We share necessary payment data with Stripe to process transactions. **Service providers** — We use trusted third-party services for hosting, analytics, and communications (e.g., AWS, Google Analytics, SMS providers). We never sell your personal data to third parties.

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Under UK GDPR, you have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to or restrict processing of your data - Request data portability - Withdraw consent for marketing communications at any time To exercise any of these rights, contact us at hello@beuapp.com.

We use essential cookies to keep our platform functioning and analytics cookies (Google Analytics) to understand how our website is used. You can manage cookie preferences through your browser settings.

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, secure payment processing, and regular security reviews.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@beuapp.com.