Meet Bailey. The assistant who actually works here.
Ask about your takings, your diary or your clients and get a straight answer. Bailey does the legwork, runs your front desk, and nothing reaches a client until you say so.
Straight answers from your own takings, diary and clients
Drafts texts, bookings, time off and loyalty cards, then waits for your tap
Answers clients on your booking page and your phone, day and night
Switch from Fresha, Booksy or a spreadsheet in minutes
Bailey
Ready when you are
Morning. Tell me what needs doing and I’ll do the legwork. Nothing reaches a client until you say so.
Ask Bailey, or tell it what to do…
Make Bailey yours
Your assistant. Your style.
Choose how Bailey looks, from the cut and colour to make-up, nails and tattoos. Then give it a soul, so it sounds like your salon.
12 cutsBalayage and highlightsMake-up and nailsTattoos4 souls
Long and sleekBalayageRose lipsInside the app
Bailey, at a glance
Your Bailey home
Everything waiting on you, in one place
What needs you, what Bailey noticed and what’s on the go, at a glance.
Morning, Charlie.
Tell me what needs doing and I’ll do the legwork. Nothing reaches a client until you say so.
Ready when you areSoul Warm and chatty
Ask Bailey, or tell it what to do…
You approve anything clients seeCosts shown before you say yes
Needs you2
📞Call
Megan Hart is unhappyUnhappy
Called at 9:12. Colour came out too warm.
🗓️Book Fri 9 Oct, 2pm
Sarah Jones wants to book
Chat, 8:47. Cut and blow dry on Friday
🎧Live
Front desk
Live on your booking page and your phone
I noticed
⭐Suggest one
You don’t have a loyalty card yet.
I can suggest one that suits your prices and how often clients come.
On the go
🎯+12%
Fill quiet Tuesdays
Up on where you started. Next check Monday.
💌
Welcome every new client
Automation, made and switched off
Ideas
Tap an idea. Bailey does the legwork.
Fill a quiet day, win back regulars, plan time off or start a loyalty card.
Things I can take off your plate
Tap one to start. I’ll ask for anything I need.
Getting clients in
📅
Got a quiet day coming up? I’ll help fill it.
I find the gaps, pick who to ask and write the text. You see it all first.
👋
Bring back clients who’ve drifted away.
I find who’s overdue and write to them. It waits for your OK.
Your diary
🗓️
Tell me the booking. I’ll get it ready.
Say it in your own words. You save it in the diary.
🏖️
Off next week? Tell me once.
Holidays or a late start, with any clashes pointed out.
Money
📊
Ask how business is going. I’ll give you the straight answer.
Takings, what changed, and who brought it in.
Loyalty and goals
⭐
Start a loyalty card that suits your prices.
Built from what clients spend. You see it before it’s live.
🎯
Set a goal and I’ll keep you on track.
I measure where you start and check in each week.
Front desk
Answers your clients, day and night
On your booking page and your phone, with your real prices and free times.
About the AI receptionistIvy & Oak
Bailey, AI assistant
Messages
Every message comes back ready to act on
Unhappy clients first, with the next step already worked out.
Messages
Bailey’s summary
I’d start with Megan Hart, who is unhappy. Of the rest, 2 want to book and 1 asked a question.
All 4Unhappy 1Want to book 2Questions 1
MHCall
Megan Hart is unhappyUnhappy
“Colour came out much warmer than we agreed.”
Phone · 9:12am
SJBook Fri 9 Oct, 2pm
Sarah Jones wants to book
“Anything Friday for a cut and blow dry?”
Chat · 8:47am
TRBook Sat 10 Oct, 9:30am
Tom Reid wants to book
“Skin fade, Saturday morning if you can.”
Phone · Yesterday
PSReply
Priya Shah asked a question
“Do you do patch tests on the day?”
Chat · Yesterday
How Bailey works
Nothing goes out without your tap
Nothing sends without your tap
Every text or email shows who it reaches and what it costs, then waits for you.
Your diary, your call
Bookings and time off open in the diary, ready for you to save.
Straight with your clients
Says it’s an AI, never takes card details, and passes health questions to your team.
Only what it knows
Answers from your own salon, and says so rather than guessing.
0
messages sent without your tap
4
souls to start from
£0
extra: Bailey is in every plan
Switch in minutes
Leaving Fresha, Booksy or a spreadsheet? Bring your book.
- Exports from Fresha, Booksy, Phorest, Timely, Treatwell and more
- Snap your price list and AI reads the services
- Nobody is messaged when you import
Bring your salon across
Drop exports, spreadsheets, PDFs or photos
Drop files here
Add to my salon
Nothing is added until you say so
Put Bailey to work
Included in every plan. 90-day free trial, no charge today.
Explore more features
Back to homeAI ReceptionistAnswers calls and chatsSplit PaymentsRight money, right accountBooking & Client AppProfiles, deposits & no-show protectionMarketingEmail, SMS, and automationsLoyaltyStamp cards and pointsOnline StoreProducts, gift cards, VATMulti-LocationEvery site, one loginZero CommissionFlat fee, no marketplace taxBusiness ToolsPOS, stock, forms, reports